Hyundai Assurance

Protecting our family in uncertain times.

Offering some peace of mind to our customers. In uncertain times, nothing is more important than family. In response to the effects of COVID-19, we’re protecting our family with Hyundai Assurance.

New Customer Support

6-month payment break for new customers.

When you buy a new Hyundai between 28th April and 31st July 2020 through Hyundai Finance, we’ll give you a 6-month payment break in the event you lose your job due to COVID-19 within the first 6 months of your purchase. We will also cover the interest incurred during your payment break.*

Current Customer Support

We want to work closely with our existing customers to help them manage the impact of COVID-19 too. We have the following options available for our current family:

3 months of reduced payments.
We will work with you to reduce your interest and principal payments for 3 months. Your loan term will be extended by three months so that you can catch-up on the reduced interest and principal payments at the end of your loan.*

Interest only payments for 3 months.
Three months of interest-only payments to give you a bit of breathing room. Your loan term will be extended by three months so that you can catch-up on the principal payments at the end of your loan.*

Terms and Conditions

6-month payment break for new customers: Hyundai Assurance is available to customers who purchase a new Hyundai vehicle between 28th April and 31st July 2020 through Hyundai Finance. Customers must be employed as a full-time employee at the time of purchasing a new Hyundai to be eligible. At the time of claiming Hyundai Assurance you cannot be behind on payments. The option of a payment break is available to customers who lose their job due to COVID-19 (or circumstances relating to) within the first 6 months of purchasing a new Hyundai. A formal letter of redundancy signed by your employer will be required as proof of job loss. This program does not apply to voluntary redundancy, or to circumstances where you remain employed with reduced pay. Payments can be deferred until they retain new employment, for a maximum of 6 months. Deferring loan repayments means that you must still repay the full amount of the loan. Hyundai will cover the interest payments incurred during your payment break. Finance is subject to normal lending criteria and terms and conditions apply to any loan.  Hyundai assurance is only available to private buyers. Excludes companies. Exclude truck purchases.

Options for existing customers: Customers with an existing Hyundai Finance loan with a balance of less than $250,000 that have been impacted by COVID-19 may be eligible for: • Three months of reduced principal and interest payments. Your loan term will be extended by three months so that you can catch-up on the payments at the end of your loan • Three months of interest only payments. Your loan term will be extended by three months so that you can catch-up on the principal payments at the end of your loan. • Relief to fit your specific circumstances for a limited period of time. You will not be charged a variation fee for these changes. A variation letter will be sent to you setting out the agreed changes to your loan. Things to remember: 1. For all varied loans, interest will continue to apply during this period and will form part of the final loan amount to be repaid. This means there will be an increase in your payments after this period. 2. If you miss a scheduled loan payment (either before or after any variation to your loan agreement), this will still constitute a default under your loan agreement. If you expect to miss a payment, please contact us so that we can assist you.

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We will work with you to create a finance package suited to your individual lifestyle.

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Vehicle Servicing

Our highly-trained technicians offer authorised Hyundai and Isuzu servicing, alongside servicing for any make or model, at two convenient locations.

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